Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, business name, and payment information when you create an account or use our services. We also collect usage data automatically, including pages visited, features used, and device information.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, send transactional communications, and provide customer support. We do not sell your personal information to third parties.
3. Data Security
We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls to protect your data.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time by contacting us.
5. Third-Party Services
We use trusted third-party services for payment processing (Stripe), email delivery (Resend), and SMS messaging (Twilio). These services have their own privacy policies and are bound by data processing agreements.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. Contact us at hello@careloop.digital for any privacy-related requests.
7. Contact
For privacy questions or concerns, contact us at hello@careloop.digital.